Small Business Freedom


Identify The Need

“If you do not change direction you may end up where you’re heading,” Lao Tzu

No change will occur where the person or organisation sees no need for change. It breaks my heart to see the small business owner who throws themselves into complaining about their current constraints without looking for alternative approaches. There are too many highly skilled, passionate practitioners whose gifts are buried under the admin, and whose services are limited because they say they don’t have the time. We need to see first that change is necessary, then that it is possible. Without this realisation dawning, there will be no new day for the overwhelmed business owner, regardless of how tired they are, or how limitless their potential is.

We need to see first that change is necessary, then that it is possible.

Plan The Change

“Failing to plan is planning to fail” Allan Lakein

Seeing the possibilities for change of course cannot create new outcomes without first making a plan for change. For the change to stick, it is vital that we don’t rush through this phase, despite how boring or tedious it might feel. To rush through the planning phase is to undermine the success of implementation. Dedicate yourself to evaluating your current practices, taking inventory of resources, identifying areas of waste, exploring and documenting alternative solutions, and setting targets to measure the effects of the change. Use all of this preparation phase to develop a strategic plan that is documented and set against a calendar and a budget.

Implement The Change

“Action is the foundational key to all success,” Pablo Picasso

Now comes the supremely fun, exciting part: Taking Action!

If you’ve prepared with thorough diligence and a visionary eye for detail, your implementation of new systems and processes will start to create results very quickly. Take a steady, disciplined approach to implement the changes you planned, so each part of the change plan is put in place with deliberate care. Consistency is key here, and deviation from the new procedure cannot be allowed. All parties involved should understand what their role is, and what successful completion looks like. And most importantly, start measuring performance against your targets so that you see quickly if you come off course.

Resolve Resistance

“On the other side of resistance is the flow,” Guy Finley

The implementation phase is fraught with bumps and humps and challenges along the way, but if we see these challenges as practice towards perfection then we will be able to push through. Human nature is always on the lookout for threat and as a defensive mechanism, change is often perceived as a danger to be avoided. The resistance to change that you experience in yourself or you see in your team simply comes from the discomfort that we feel in doing something new or different. This resistance could come in the form of objection or non-compliance, or a lazy, haphazard attitude to the new way. Persist with diligence and discipline, and do what is required to smooth the glitches along the way to facilitate faster acceptance of the change.

Acceptance Of Change

“Happiness can exist only in acceptance,” George Orwell.

It is true in business and in life that we can grow only when we finally accept the new situation and work it to our advantage. Embracing the change means seeing it come into its own in your business, and watching outcomes become increasingly bigger, better, and more rewarding. With the change planned, implemented and accepted you can get down to the business of enjoying the results. Your operations will be as smooth as silk and your team will run like a well oiled machine.

The only question left is, “Where to from here …?”

It’s time to start the process all over again.

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