With half an hour to go before the scheduled Facebook live broadcast, I message my guest to say good morning and confirm that we are good to go at 8AM.

“I’m ready for you at 10,” he says.

I message back, my heart beating just a little bit faster, “um … no … you mean 8 right?”

“No,” he sends his reply message straight back. “I have 10 in my phone.”

Then he calls, and with 30 minutes until the broadcast he explains his father has fallen drastically ill and he had the wrong time scheduled.

Right now, he cannot make our 8 o’clock interview. He had to go to the hospital.


I’m sure I’m not the first mouse or man (or woman) whose best laid plans have gone awry. I had a plan, it was confirmed, and then it changed. It was completely understandable. A mistake mixed with a family crisis. But I was left with no-one to interview and a group that was waiting.

This interview program was only a few weeks old. I had started it simply to add value to the Facebook group I created earlier this year. The program was called #tuesdaytactics to go with Tuesday’s hashtag theme in our Facebook Group, Personal Development in Business. My intention with these sessions was to promote key members of my group through the weekly Live Interviews in Facebook, and showcase their professional knowledge and expertise for the rest of our members. Through this I had hoped to increase engagement in the group which would hopefully create greater member connection, and growth.

I always see a bigger picture…

In the grand scheme of things, the plan was to continue to invest into the growth of a strong healthy group. I wanted to give my community genuine reasons to participate, with offerings that allow them to enjoy huge value every time they check in with us. People who belong to a group like this are much more likely to come along to our monthly events, and they might even connect with me further when they are ready to develop new systems for their own business growth.

I am convinced you can give your way to business growth.

The success of any business activity is built on consistency. None of these outcomes could occur if I didn’t get an interview up today. Not only is it embarrassing to fail publicly, but worse … it reflects instability, uncertainty, and a lack of reliability. These are not the attributes of a successful business leader. For all of us, success relies on us being consistent and dependable for the people we serve. Like I always said to my children growing up:


I am the Queen of the back against the wall moment. That rising surge of tenacity which never says die is a familiar friend of mine. When adverse changes happen, something raw (and almost primal) takes over. I refuse to accept that this undesirable outcome will be the end of the story. In business and in life

When changes happen, we must happen right back.

It would have been easy for me to pat myself on the back and tell myself I’d tried. I might have even thought I was a good person because I felt sorry for my guest whose dad was unwell. It’s amazing, the sorts of excuses we can hang our hat on. Yes, it was sad that he was sick, but that has nothing to do with the commitment I’d made. The best outcome could only occur if I saw it through. In one lightening fast moment I had gone from having a solid business building plan to facing failure, and I said NO!

I scrolled (like the Dead Sea but faster) through my Facebook friends list,   to find a new #tuesdaytactics Live Interview guest. My fingers were a blur across the keyboard as I typed fast. Copy message … Check the name is right. Read it back to make sure it suits the person. … and Send! Paste to a new friend. Paste again. Surely there would be someone online right now who would be up for a spontaneous promo interview?

Kerry Anne Nelson Melbourne based Speaker, Author, Business Process Genius

Business leaders you can depend on invest into business growth with a defining commitment to generously add value


Not only did I find my dear, dear friend Andrea Dix to share her inspiring message from her new book Permission To Shine, but I also managed to book up five more Interviews that would see me through into next month. Andrea and I had a wonderful talk that morning and continued to chat for a while after the #tuesdaytactics Live Interview was done.

I could have seen this moment in many ways. It could have been the moment I took to console my friend whose dad was sick, and in that moment I would have felt lovely about myself and written his sadness into my own identity story. It could have been the moment I let slide because it was too late to do anything now and I could just pick it up next week. It could have been the moment that I walked away from the plan altogether. It had only been running for a few weeks, so there really wasn’t much to lose.

But I saw this moment as a defining one

I am the captain of my ship and the maker of my opportunities. In that moment, I rallied my resources of time, social connections and technology to create a new outcome from the one that my circumstance proposed.


Tips for the Day:
  1. Build a strong community of support by always giving more than you get. You never know when you will need to cash in those credits.
  2. Stand strong and firm in leadership, in business, in relationship, in yourself
  3. Never give up. Never, never, never give up (Churchill was really onto something).

Perspective Hacking

Perspective_Blog_Post_Photo-1The word ‘Perspective’ is a noun, meaning that its job in the English language is to name something.  I am convinced that this particular “something” is so important that I have dedicated my life to studying it, and teaching people about it.  In fact, research shows that it is at the very heart of our ability to live a rewarding, fulfilled life, ignited with purpose and fulfilment, especially when facing adversity.  I define the word perspective this way:

Perspective: (noun)

an outlook, a point of view, a mindset, or a worldview.  The lens through which we understand. The dynamic, flexible product of our unique meaning-making journey. The result of the personal, subjective process we go through to navigate our course through the world. The evolving, changing way that we see ourselves and our world.

Our perspective is man-made.  Actually, it is us made.  Each of us have created our own perspective by combining the ingredients of temperament, thoughts and feelings with our moment-by-moment experiences.  And as the sole license-holding creator of your perspective, you are the only one with the right to make changes.  Your ‘edit and review’ process might have been largely happening by accident up to now, but from here on in you are armed with this new knowledge:  You have an exclusive power to transform your perspective into anything you want it to be.

The word ‘Hack’ is a verb, meaning that it’s the type of word we use in the English language to label an action.  It is a doing word.  ‘Hacking’ has earned itself a “Buzz word” status lately, and I have decided to jump on the bandwagon, because this word best conveys how we can successfully reconstruct our perspectives to serve our best interests.  I define the act of hacking like this:

Hacking: (verb)

The strategic act of unlocking, with the intention of making changes from the inside.  To deliberately break into something that was previously restricted in order to modify the found state.  To knowingly obtain access by dismantling or disarming the barriers that were intended to keep you out, so that new structures can be implemented.  

As I go about my days, making, building, helping, training, loving, serving, I dedicate myself to the process of hacking into my inner perspectives to continually refine what’s in there.  I call it Perspective Hacking. When I narrate my stories and memories, when I share my goals and dreams, and when I communicate my professional insights, my aim is to expose the power each of us has to tactically reconstruct our outlook, which then flows through to transform what we think, say and do. I have defined Perspective Hacking this way:

Perspective Hacking: (verb)

The process of strategically dismantling the barriers of old mindsets to break into unstoppable freedom.  A journey of personal empowerment that unlocks new ways of seeing yourself and your world so that even amidst the most overwhelming change, opportunities for personal growth and gain can be recognised and exploited.  Perspective hacking allows us to define the priorities, motives and goals that stem from our unique identity, and then reframe the way we view our circumstances so that we are liberated to fulfil those aims.  In this way, perspective hacking allows us to possess our own tailor-made success, and fulfil our own unique purpose.

In everything I do, I craft my show and tell in the hope that you are inspired to reinvent your outlook, one thought at a time. Because changing how you see changes what you see.  Even more than that, it changes who you are, from the inside out, creating a brand new self for your brand new world. As a Perspective Hacker, you get to be a person of your own making, and you get to live in a world that serves up only opportunities that you want to invest in. Perspective Hacking installs an optimism in your life that automatically responds to even the most gruelling challenge with an expectation of mind-blowing success.  As a Perspective Hacker, you experience true freedom because you are empowered to define yourself, your goals, your strengths, and your actions.  You are no longer bound by the effects of adverse circumstances, negative people, or even your own limitations.