Process Improvement Consultant

Top 10 Tasks every business owner should delegate

Marcus Buckingham, in the book “Go put your strengths to work,” said only 17% of the workforce believes that they use all of their strengths on the job. That means you’ve got over four fifths of the people in your employ seriously under utilising their skills right now. Imagine if you could clear your desk of some of that work and claim even 10% of the hours that you spend back. If you work for 50 or 60 hours a week, this could equate to five or six hours a day. And for many small business owners growing and scaling their business this is an excitingly real proposition.

Process Improvement Consultant

“If you want to go fast, go alone. If you want to go far, go together” African proverb

 

Delegating effectively to make full use of your employees strengths is a skill of its own, so let’s quickly look at 10 things that you as a business owner can do right now.

 

EMAIL MANAGEMENT: First of all, you can delegate email management, you do not need to have your hand on every single email. If you’re doing anything like the average work week, 20% – 28% of it is currently being spent on emails, so get rid of that stuff today.

 

PAYING BILLS: Bill paying is an important one. There may be some you really have to pay yourself, and there will be others you are happy to automate. But for one off payments, or bills you would rather have a person reviewing first, delegation is the answer. Pass it on to a trusted employee and clear that too. 

 

BOOKKEEPING INVOICING: This leads us to bookkeeping and invoicing. Make sure that you’re not the one doing the low level stuff, though you might want to be meeting with your accountant and keeping the big picture clear in your mind. 

 

CONTENT CREATION: Next, delegate your content creation. A quality piece of content takes, on average, one to six hours to create. You don’t need to be involved in all of that. Set up the objective then let someone else take it off your hands. 

 

SOCIAL MEDIA POSTING: This work in content creation can also extend to social media posting. Once you’ve got all of the content created and you need to distribute it, you could save yourself an hour or two each day by delegating. You don’t have to do the work yourself, and you’ll never miss a beat with your social media marketing if someone else has it covered.

 

DESIGN WORK: Are you still trying to do all your design work? This is best handled by specialists, if you’re not a graphic designer it may as well be the same as if you’re not an accountant. Just like you shouldn’t be doing your own tax, you shouldn’t be doing design work. Get it done well by someone trained and go with the stuff you’re good at. 

 

MANAGING THE SITE: Next, clean up. You don’t need to be managing your worksite yourself. Get onto people who can handle all of the cleaning, maintenance and lower level repairs while you do the work of growing your business. 

 

CALENDAR MANAGEMENT: Calendar management is another one that could give you back so much. Every little interruption that comes with managing your schedule is an interruption to your workflow. Clear the time you take for low level tasks like a calendar entry.

 

DATA ENTRY & FILING: Data entry and filing are two tasks that, though important, are time consuming. More importantly, they can be performed by anyone in the business, leaving you free for more important tasks.

 

TASK DOCUMENTATION: And finally, task documentation. It’s so important to know that you don’t need to be the one documenting all the tasks. Get your employees to make videos while you train them, then use those to build the bank of your resources up. 

 

In your business, with so many things to occupy your time, the last thing you need to be doing is wiping down benches, cleaning toilets or vacuuming floors. Someone else can do that work and it could give you back an hour or two every day. When you are managing a business, delegating the repetitive lower level tasks will be an important step towards growing your business further.

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Do your business systems work to grow your business?

Double handling of business information is a costly waste of time and energy. It undermines the company’s bottom line in misspent wages and redundant effort. When customers experience the ineffectiveness of such processes and the havoc they can create, there is a potential risk of them having an unpleasant encounter with the business. This will not only prevent their return but also stop them from referring the business to those in their circle.

The emotional experience of such waste can also be incredibly frustrating for staff as well. Mistakes are more easily made when those reworking the same bundle of files or information across several different places become bored and/or confused. Additionally, using ineffective systems that waste the teams’ time can send a message that their time is not truly valuable to the company. Ultimately, it can result in staff disengagement which in turn, can lead to high turnover and additional causes for poor customer service.

94% of problems in business are systems driven and only 6% are people driven” W. Edwards Deming

All of this will stymie the satisfaction of the owner, the fulfillment of team members, the confidence of suppliers and contractors, and the growth of the business.

How can I tell if my business systems are on track?

A business with well-integrated systems flows. Pathways for information are smooth and efficient, putting the data people need to work well right at their fingertips. Software which transmits data automatically makes error almost impossible, saving time, reducing frustration, and increasing engagement. If you have met this item in your business you likely have a dedicated systems management person in-house, or you have outsourced this vital business function to an expert service provider.

What do I need to stay on track with my business tech?

Having step by step instructions documented to ensure all members of the team always use the most effective way to gather and administer business data will ensure it’s handled well right from the start. Then having technology systems integrated to ensure this data is managed automatically will create the positive outcomes you’re looking for in your business. If you are like most business owners, you won’t be a tech whizz. See out assistance to map out what is happening now in your data management processes, then get them to help you map out how you want things to run. Then pass that plan onto someone with the technical know how to implement it into your business.

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If this article has struck a chord with you, please go right ahead and message me. I would love to hear more about what you do, and how I might be able to help you transform your business into the Freedom Machine you have wanted all along. Let’s establish a proven system in your business to create team certainty and sustainable expansion which open pathways to the lifestyle choices you’ve worked so hard for. No matter where you are, I am only a message away. Contact Me HERE 🙂

Process improvement Melbourne Vic

When Chasing Sales Costs You Money

There will be times when the pursuit of sales can actually cost your business money. 

 

This might seem a bit of a strange thing to say, as we know that both survival and growth in your business rely on increasing profits.  Of course, we need to become really savvy at attracting those sales, but often this drive for increasing profits may equate to chasing sales and the exclusion of other areas of your business management. 

 

Process improvement Melbourne Vic

“Manage the cause, not the result.” W.E Deming

In fact, driving sales growth is so attractive to business owners, global study actually showed that less than one-quarter of the small businesses surveyed had a dedicated process improvement plan in place. Now that absolutely blows my mind! Without improving processes, it does stand to reason that your capacity for growth will at some point hit a wall. Prioritising sales over systems will create guaranteed bottlenecks

 

Well, that’s exactly what we’re going to talk about today, the areas affected when we don’t have a good balance of sales mixed in, with a sustained dedication to the development of systems. 

 

YOU RUN OUT OF ENERGY FOR SALES: So firstly, you will run out of energy. If you don’t have systems sustaining your sales process, both for you and your team, you will become exhausted. It is really hard to chase around after individual clients, it’s really hard to generate individual leads, and it’s really difficult to service individual sales. And if your sales processes are relying on you making the effort, then you’re in big trouble and it cannot last. 

 

YOU RUN OUT OF TIME FOR SALES: It’s also time-consuming, and you will run out of time. There are only 24 hours in the day, and your calendar can only fit so many appointments with clients or customers, and this is not sustainable in any way. This ultimately means you start running out of time to fit everyone in, and when there are no minutes left in the day, you will find that you’re not able to continue to grow your sales and the cracks will start to show. 

 

YOU RUN OUT OF CAPACITY FOR SALES: And then finally, you’re running out of capacity. This is meant in a structural sense in your business and what you are seeking to provide. When you run out of capacity you will not have the time to service your sales, you will not have the infrastructure to service your sales, and you’ll not have the physical space or resource to service those sales. There are only so many sales you can process, and you will find it harder to deliver on the promises you have made.  


It is valuable to think about what can you do to develop systems that will sustain your growth so that you’re running a business that can grow without you. These systems will increase your capacity in line with your growth and increasing sales. If you try to grow without building the structures needed to support that growth, you will provide less of a service than what you promised, which is exactly what we want to avoid!

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Small business training Melbourne CBD

A Caution For Those Too Busy To Build Their Systems

Surprisingly, 85% of businesses don’t have documented systems and processes. The most common reason I hear for this is that the business owners are simply too busy, with too many other urgent priorities that are taking their time and attention. They feel they do not have the time to lay down some solid processes or systems. While this is understandable, if it’s not made the number one priority then it is really a self-fulfilling prophecy that you won’t have enough time, because you don’t have a plan to make the time. 

 

Here are a few things that are likely to happen if you don’t prioritise the development of your systems and processes:

 

Small business training Melbourne CBD

“If you don’t have time to do it right [with systems] you must have time to do it over” (Author Unknown).

BURNING OUT YOUR PEOPLE: Firstly, you’ll be burning your people out, and you’ll be burning out yourself as well. This is because you will be so completely exhausted from working too long, and too hard, but you’ll also be putting more pressure on those people around you. This includes your family, friends and loved ones who want quality time with you, and the people that you’re relying on in your teams to pull everything together. 

 

MAXING OUT YOUR CAPACITY: Unless you develop systems and processes, the next thing that will happen is that you’ll max out the capacity of your business to grow and make an impact. There are only so many hours in the day and if you don’t have a plan to make the most of those hours, working effectively and productively, you simply limit the capacity that your business has to be successful and to make a real difference. 

 

LIMITING YOUR VISION: You’ll also be limiting your own vision, you know when you’re working flat out and you’re stressed you’re exhausted. You’re burned out, and it’s very difficult to see anything other than the most urgent fires that are burning. Investing the time to build your systems and processes will actually grant you the extra time that you need, to gain a more complete vision of what you want to achieve, and to then put plans in place to actually achieve that vision. 

 

CAPPING YOUR PROFITS: The next thing that can happen is that your profits will be capped. This is related to maxing out your capacity, again, there are only so many hours in the day. And when you’ve maxed out on the way that you operate, so that you can’t do any more work or create any more output, then, of course, you can’t be selling more. Not having those systems and processes will put a limit on the amount of profit that you can make and the difference that you can extend into the world.

 

BLOCKING BUSINESS GROWTH: All of these problems will, of course, lead to you blocking your own business growth. Because when you run out of time and your staff are burned out, you naturally limit your business growth potential. By capping your profits, your business growth will stall, and a healthy business needs the potential for growth. This is one of the most important reasons why your systems and processes need to be addressed in your business.

 

Whilst running my own business I’ve seen that business process management can feel very time consuming, and yet without it, these problems will continue to reoccur. It may feel like you have hit a natural plateau, but I strongly encourage you to look around your business, keep what’s working well now and find what needs to be cleaned up. It all starts with developing processes for increased efficiency and increased output, to make more out of the time that you have, and gain more out of the resources you possess. 

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

 

Small business training Melbourne Vic

How To Delegate Successfully In Your Business

More than three in four or 77% of business owners have said they feel the effects of burnout at work, and when an overwhelming 86% work on weekends and 53% work on major holidays, this comes as no surprise. Having spoken a lot with business owners, a common theme is struggling to clear the work off their desk, and yet when I asked them if they’ve gotten help, they always describe the struggle that they have with finding someone reliable and competent. 33% said they can’t fill an opening and another 23% stated that finding the right person is the “single most important business problem”.

 

Delegation is a massive factor in streamlining your business and improving your own quality of life. Getting the right help is integral to this, but training all of your staff effectively, as well as being clear about tasks given, are vital too. Here are some practical tips to get you as a business owner delegating more successfully.

 

Small business training Melbourne Vic

“If you really want to grow as an entrepreneur, you’ve got to learn to delegate.” Richard Branson

LEADERS MINDSET: The first thing is developing the mindset of a leader, or creating a mindset shift in yourself. This will move you from being an operator, where you are the bottleneck of your business, through to being the person who is more like the traffic controller, directing projects and managing staff who are performing really well. Being a good leader requires letting go, not having your thumb in every single pie, and it requires trusting that the people that you’ve employed are going to do a great job and not need to be micromanaged. 

 

OPTIMISE TASKS: Once you’ve got yourself into a great mindset space, it’s important that you utilise the most effective way of doing the tasks that you’re going to delegate. There is absolutely no point bringing on new team members and clearing your desk of work, only to multiply the inefficiencies and chaos that have already been happening. You need to make sure the way you’re setting up the tasks that they’re efficient, that they’re productive, and that it’s creating excellent results. Concentrate on doing this every single time without wasting time, money and resources. 

 

DELEGATION TOOLS: Once you found the best way to perform the tasks required, you then need to  develop your delegation tools. These tools let your new employees work with independence, without coming back to you asking questions or needing fixes. Develop a bank of resources such as instructional videos, documented instructions, checklists and templates, then set up these sorts of tools so that your team can work independently. This will give them such a sense of reward and fulfillment in their work, and you’ll be able to let go of that work.

 

MAINTAIN ACCOUNTABILITY: And then finally, even though you’re going to have a team that is working well without you, they need to be held accountable for producing excellent results. This looks like having systems set up to check in with your team, to monitor their performance, and to make sure that they’re being given the rewards that they earned when they do a great job. It will also enable you to provide the support that they need when they’re struggling. Keeping your team accountable is a vital aspect of long term, successful delegation. 


Delegation will play an important role in easing the pressure you face personally, and in growing your business in a positive and sustainable way. In a recent study it was found that 53 percent of business owners believe that they can grow their business by more than 20 percent if they delegate 10 percent of their workload to someone else. Such potential is yours to exploit! 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Process Improvement Consultant

Exactly How Systems Create Business Growth

All the daily aspects of business management can sometimes feel like a bit of a hamster wheel, and make it difficult to push through into new areas of growth for your business. Serving your customers, keeping up with admin, managing your team and so on, leaves you working in your business, rather than on your business. It’s difficult to get out of that cycle, which can so easily become like the groundhog day of your enterprise, and that is the last thing we want. 

 

Process Improvement Consultant

“Experts in every field agree on the transformative power of systems” Mark Joiner, Simpleology

Business owners need to experience growth, change and reward, and optimising business systems is literally the only way business owners can achieve sustained expansion across every area of their business. So developing new systems or processes is exactly how you can set yourself up to experience growth in a way that’s lasting and sustained. 

 

TEAM GROWTH: When you prioritise the development of your processes, the first thing you’ll discover is that your team can grow more efficiently. Well documented systems and processes will cut onboarding and training time in half, so once you have locked down the best way of doing things, you are able to take on new staff members at a faster rate. 

 

BUSINESS GROWTH: Gaining set and improved systems will also mean your team will be confident and performing well so that their capacity for work itself will be greater. This will, in turn, grow your business overall, you’ll be able to serve more customers, you will have an enhanced reputation in the community, and you’ll be able to expand to further outlets.  

 

PROFIT GROWTH: As a direct result of that, of course, your team is working in the best possible way. They will be increasing output and productivity, and your profits will be able to grow. Because of implemented systems and processes, consistent revenue will be generated and ongoing excellence in performance is achieved.

 

PERSONAL GROWTH: This in turn will grow you as a leader in your business, with the impact you’ve been wanting to achieve. This will trickle through not because you’re working harder, and not because you’re working longer hours or doing better work. It will be because you’re duplicating the impact that you have through the teams and systems that you’ve built. 

 

INFLUENCE GROWTH: Finally, this will give your business a lasting impact in the community, where the difference that you make in your environment and in society will be something that will last. Not because it’s dependent on a burst or people working harder, or people putting in more effort, but because you have solid systems in place to take more of the burden. 

 

So if you feel like you’re stuck in a bit of a rut in your business right now, you may want to take a look at how you can change that by changing the systems you use to operate. Notably, when Łukasz Tartanus of Procesowcy.pl was looking into the process maturity of 236 Polish companies in 2016, he found that 69% of companies had documented repeatable processes, but only 4% measured and managed them. Using such insight, it is important to make sure that once you’ve developed the optimal systems and processes in your business, that you then lock those down into standard procedures, and continue maintaining them. 

 

I hope that’s really helpful, and that it’s inspired you with ideas about how you can really move forward into the next season of growth in your business!

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Process Improvement Consultant

Lessons To Learn From High Staff Turnover

Staff turnover costs Australian businesses $33 billion each year, and replacing staff can cost an average of two to two and a half times their annual salary. Every business has to deal with staff turnover, and every business owner can gain valuable insight from those businesses that function well despite a high rotation of staff. In fact, it is an opportunity to invest in and grow your business to be even better than before! 

 

Process Improvement Consultant

“People come and go, but systems remain constant,” Michael E Gerber

 

TIGHT SYSTEMS: The first thing that a business like this needs is watertight systems and processes, with clearly documented task instructions. When jobs are standardised and being done the same way every single time, you will find that the team can function well, even if the team members are coming and going at a rapid rate. Having good strong systems and processes is the backbone of every successful business, and those who have a high staff turnover especially can do really well if they’ve got those systems and processes solidly in place. At the least it will mitigate the issues that may arise!

 

 

NEW TALENT: Staff turnover is a really great way of improving the talent pool in a business. With new people come new skills, and a new way of seeing things that perhaps a body of staff that have been there for longer may not see. Having these insights can provide space for innovation and creativity,

and with lots of opportunities for recruitment, the business owner and the leadership team can be picking from the best of the bunch. Increasing the quality of the overall staff body, and picking highly qualified expert staff, can only benefit the rest of the business overall. 

 

FRESH PERSPECTIVES: A key lesson we can learn from businesses that function well with a high staff turnover, is one of the simplest but most effective. With new people come fresh insights and perspectives. They bring a new way of seeing things that perhaps the staff that have been there for longer may not see, especially when in the habit of doing things the same way without introspection. Having these crystal clear insights can only provide space for innovation and creativity, always finding ways to make things better, and improving the approaches and the processes that are done across the company. 

 

STRONG LEADERS: The final lesson that we can learn, and one of the most important, is that a good strong leadership team is best able to facilitate the previous points. Investing heavily in leadership development means that, even though you might have people coming in and out of the company at a record rate, a few stable team leaders will function as pillars of stability for the rest of the organisation. A strong leadership team during high staff turnover doesn’t affect the company as much as it would if you had a flimsy leadership structure at the top. 

 

So, even though a high staff turnover will probably not be the recommended model for most businesses, there are certainly benefits to it, and lessons that we can learn to make our business just so much stronger and robust and set to grow. People are the core of any business, and with the opportunity to gain great new people your business can only get better! I hope you found this helpful. I’d love to hear about your journey, how are you going with growing your business and how you deal with the onboarding of new staff and saying farewell when staff need to go. 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

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Signs Your Business Is Ready To Scale

My work with growing businesses has painted a pretty clear picture over the years of the things that need to be running well to prepare the operation for lasting growth. There are a handful of areas in every business that act as a reliable indicator of whether the business is ready to scale. You see, scaling is often confused for simple growth. Many people think “scaling up” just means acquiring a lot more customers. 

 

But the difference between growth and scaling is like the difference between running faster and building a business vehicle. Scaling your business means creating a foundation that can serve more customers with the same resources. It’s not something you do once. It’s something you’ll do regularly throughout the life of your business. From running to bicycle, to car, to train, to aeroplane.

 

 Womens business presenter

“Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve.” –Mary Kay Ash, Mary Kay Cosmetics Founder

 

Successful scaling is filled with challenges. If you’re not careful, it’s all too easy to make cash flow mistakes, overvalue certain sales, hire the wrong people or even let your customer service fall behind. You might want to take a look at how these things are working in your business:

 

Emails

A business with a healthy capacity for growth or even scaling has systems in place for email management right across the board. There are filters in place to prevent spam, and a well-established filing system to store emails that need to be kept. Email templates are used well to save time, and emails are scheduled for sending in advance to create efficiency. Most importantly, sufficient time is given to each member of the team to keep up with their inbox.

 

Filing

When people can’t find what they need to work they waste time in either searching for the resource or recreating it all together. A business ready to scale has well-organised systems for resource storage and retrieval stored securely in the cloud. All of the members of the team know how to maintain this system and use it well. There are no confusing, messy duplicates, and no personal copies tucked away on people’s desktops. 

 

Communication

Every member of the team in a business set to scale uses tools for communication which promote clarity, transparency, respect, and efficiency. Misunderstandings are kept to a minimum because the information is passed on clearly through systems that function well. Set times and tools are created to plan for clear communication, and people expect to work within these frameworks to contribute. Most importantly, there is a culture of respect, acceptance, and camaraderie in the company, so people can enjoy being acknowledged and appreciated for their participation.

 

Systems

Work flows in productivity when a business is ready to scale. Technology is used strategically to automate as much as possible, and members know how to maintain these systems to make output reliable. Smart technology is used across every area of the business to enhance customer experiences, marketing and advertising, production and logistics, and team support. New opportunities are able to be maximised quickly by the business that uses technology well. 

 

Operations

A business can really grow only when their daily operations are well documented, and every member of the team knows how to perform well. More than that, team members are held accountable for this excellent work standard by leaders who monitor their performance. The culture around this management is one of support and continual improvement. It is not about punitive surveillance, but about finding opportunities to support and reward staff. 

 

Can you handle more customers with your current systems, tools, and people? If so, then focus on acquiring new customers, creating referral partnerships, and whatever you’ve outlined in your marketing strategy. But if you can’t handle more customers with your current business organisation, it might be best to take off your marketing hat for a while and focus on creating systems to automate and outsource your non-core functions.

 

Sometimes building systems and developing procedures doesn’t seem like growth, but that side of your company has to evolve too. As you take the time to lay the right foundation for your startup, you’ll be able to create a framework that helps you build up your strengths and overcome your weaknesses. By ensuring that your growing business is truly prepared to scale, you’ll enjoy long-term success as you grow your business.

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Business workflow improvement

When To Get Help From A Process Consultant

I have had a lot of business owners asking me lately about the best time to access the services we offer here. You might be surprised to know that there are times I turn people away because they are just not ready to make the most of the work we would do together. Here are the five times I have found it most valuable to work with my business-owning clients:

 

Working Too Long (and Hard)

If you are burning the candle at both ends and know something needs to give sooner rather than later, you should come and see us here. I can almost guarantee that you are at a stage of exhaustion that means you can’t see the wood from the trees. The perspective from an expert outside could be just what the doctor ordered.

 

Planning Your Next Hire

If you are looking to put more hands-on-deck, it is smart to get help with setting things up right. If you want them to hit the ground running, it pays to invest in developing clear expectations around their role, and in mapping out exactly how they will do their work, and how you will keep them on track.

 

Process Improvement Consultant

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” – Charles Darwin

Implementing New Tech

If you are rolling out new software across your business it will make the world of difference if you develop training resources to support that rollout. Off the shelf tutorials online will help get you started, but none of them will be able to train your team in the best way to use that software in your unique business. Create standard operating procedures to leverage the tech upgrade. 

 

Multiplying Outlets

Whether opening a new shop, expanding your online services to new regions, or even preparing your business model to a franchise, you need squeaky clean processes in place. Don’t get caught duplicating a model that doesn’t work. Build a strong foundation for growth by mapping out the best way of delivering your products and services, then setting this best practice in documented stone.

 

Scheduling A Holiday

I have spoken to far too many business owners who have not had a proper holiday in years because their business can’t survive without them. This problem makes your business feel like a noose around your neck, yet it’s so easy to fix. If it’s been way too long between holiday drinks, getting help from an expert will have you on a beach drinking cocktails in no time!

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂

Melb Vic Business Process Solution

How To Get A Holiday If You’re Trapped In Your Business Right Now

Owning a business can mean long hours, hard work, and financial uncertainty. Small business owners work tirelessly to build their company. Studies show that more than 85% of small business owners experience interruptions in their sleep as a direct result of their business worries.  Businesses experience more stress than others in most sectors across the Australian workplace. Business owners say that running a business is more stressful than building a relationship or raising children. In fact, in the first few years of business, SMEs are known to work longer than professionals like doctors or lawyers.

 

Taking a holiday can be particularly stressful for business owners. While others are planning summer beach trips, many small business owners are working on their long game. It’s not that they don’t want a break. It’s that taking time off seems impossible because of the impact that break would have on the business. How would the operation be able to keep running if the owner is not there to run it? 

 

Process Improvement Consultant

“Each person deserves a day away in which no problems are confronted, no solutions searched for. Each of us needs to withdraw from the cares which will not withdraw from us.” ― Maya Angelou

In order to preserve mental health, creativity, and drive, small business owners need to take breaks from time to time. The fact is, a holiday is one of the best things you can do for yourself, your business, and your customers:

 

  • A break gives you a physical and mental break.
  • You’ll come back with renewed energy and a fresh perspective.
  • You’ll learn that your customers and employees can live without you for a while.
  • You’ll avoid the burnout and resentment that can destroy your employee and client relationships.

 

 

Let’s be honest, you started your business because you wanted to have more free time, and you wanted to enjoy more choices with what you did with that time. If you’re off the map and disconnected, how can you make sure that your business is operating at full capacity while you’re away?

 

Let’s take a look at five quick things that you can do right now to schedule a long-overdue break

 

Schedule Your Next Getaway 

The first thing that you need to do is schedule the getaway. You need to actually put it in your calendar, book the accommodation, or the flights. Do whatever you need to do to make it happen. Commit fully to your holiday, and plan ahead to avoid bringing your work with you. Schedule your getaway months in advance, so you’ll have plenty of time to prepare. If possible, plan the break at a slower time of year.

 

Complete Work In Advance 

The next thing you’re going to do is start creating buffers by getting ahead with as much work as you possibly can. Your social media content can be done weeks, if not months in advance. Schedule your work to get it done early, and set up automation so things can run without you, even for a few days. Tie up those loose ends so you can kick back like a real professional.

 

Arrange Extensions & Delays 

Get extensions on things that need to be taken care of while you’re away, like bills to pay or deadlines to meet. The vast majority of people are going to be reasonable and understand. Also, tell your clients and customers. Problems arise when clients expect you to be around—and then you’re not. Tell them about your holiday well in advance, and remind them of your return date shortly before you leave. 

 

Delegate What Must Be Done 

The next thing you must do is deal with all the work that will need to continue in your absence. You’ll find you’ll get very creative and motivated about finding out ways to delegate and outsource your work if you’re completely invested in making this break happen. Take a leap of faith to trust your employees and get your work onto their desks. This is an opportunity for your team to demonstrate they can work with independence.

 

P.S. If you can’t trust your employees when you’re away, you have greater problems than needing a holiday … but that’s another conversation for another day. 

 

Set Up Check-Ins 

In reality, it’s going to be difficult for you to separate yourself from your work, especially if it’s been years since you last did that. You might need to schedule a couple of check-ins, so don’t forget to pop those in your calendar as well. Let your team know that you’re going to have those check-ins around so that they don’t experience a workplace version of separation anxiety as well. 

 

Taking time away from your small business can seem impossible at first, but it’s essential for your physical and mental health, which in turn has a direct bearing on the health of your business. With a bit of advance planning and good communication, you’ll find that enjoying a relaxing holiday is easier than you ever imagined. Do what you need to do to get at least three or four days break a couple of times a year. 

 

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If this blog has got you thinking about ways to make a difference in your business, please go right ahead and message me. It would be great to hear more about what you do, and the ideas you have for your business moving forward. I’m happy to answer your questions and love nothing more than to lend a helping hand along the way. There are always steps you can take to provide more certainty for your growing team, and sustainability for your business, and both of these things always create more freedom for you. Reach out today CONTACT US 🙂